Moving house can be one of the most stressful times experienced by clients, as well as one of the most expensive. We take the view that clients need constant access to their solicitor throughout this period, so as to remove as much of the stress from the client as possible. The firm takes a very much "hands on" approach to the domestic conveyancing work with each stage of the process being fully explained to the client from the outset.
One of the most common complaints received by the profession is concerned with lack of communication. We pride ourselves in our ability to let clients know exactly what is happening at each stage of the conveyancing process. Delays do happen especially where chains of transactions are involved, which is quite often very frustrating for the client. We take a proactive role in trying to ensure that these transactions are dealt with as quickly as possible. We always aim to return our clients' telephone calls on the same day, even if this involves a call well after normal office hours. Of course, if the call can be taken by Tim when it is made by the client then so much the better.
Over the years, Tim has found that clients appreciate the time that he spends with them shortly before exchange of contracts is due to take place. Each document is carefully explained and any queries or concerns that the client may have is fully discussed and dealt with. It is very easy to assume that if a client has moved house once then they are fully familiar with the procedure and the terminology. Tim recognises that this is often far from the case, and it is very satisfying to be able to explain matters so that the client understands exactly how the process works. This leads to improved client/solicitor relations.
In addition to the straightforward sale and purchase of domestic freehold property, we also deal with:-
We also have regular contact with one of the the UK's leading fee-free mortgage brokers who can be contacted directly to assist clients in arranging their mortgages, which again in the present economic climate is very important. Details of this firm appears on our useful links page.
As properties get older, various structural and cosmetic defects can occur which may need rectifying before a property can be sold or purchased. We find that Clients are becoming more sophisticated in their demands as to the state of an older property and it is therefore vital to have access to specialist firms who can carry out specific surveys targeting these problems and then recommend and carry out remedial action. Again we have contacts with such a firm and you will find their website listed on our useful links page.
Click here to view the pricing information for our Conveyancing services.